Operating System: OS X 10.10.5, MacPro Installed Office 2016 through Office 365 subscription. Have two problems. Can't open existing files. Either by using File>Open or by dropping the file on the application icon.

Yes, Amazon provides Kindle Create, Kindle Create Add-in for Microsoft Word, Kindle Textbook Creator, Kindle Comic Creator, and Kindle Kids’ Book Creator for creating eBooks in Kindle format. Each of these Kindle authoring applications lets you add unique reading features that are optimized for each book category. But hey, this Amazon kindle software was free- sure glad I didn't buy a tablet and get stuck with a non-functioning product. UPDATE 2016 None of the older versions would run on the latest Mac OS so I tried to get a newer one. Searching for 'Kindle' got me Kindle for Windows and dozens of totally unrelated products but no Kindle for Mac. The great thing about the Kindle is you don’t need the physical device to read eBooks. Amazon’s Kindle Reader software is available on Mac & PC, Android and iOS devices.

With macOS, you can use Microsoft Office, connect to most printers. If you buy your Mac at an Apple Store, Personal Setup can help you get off to a great start. So you can use Word, Excel, and PowerPoint on a Mac just like on a PC. One-time purchase versions such as Office Home & Student or Office Home & Business don’t receive an automatic upgrade. If you currently have a one-time purchase of Office you can buy an Office 365 subscription or the newest one-time purchase version.

Get an error message: 'Word cannot open the document: user does not have access privileges'. Doesn't matter if they are new or old docs, or where they are located. Can't save new documents. Get error message: 'Word cannot save this document due to a naming or permissions error on the destination volume.'

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Can't save a file anywhere 'Documents', 'Desktop' or a secondary drive. Reinstalled Office 2016 that was downloaded today (9/25/15). Got all the updates. Word version is 15.14. Ran disk permissions.

Verified the hard drive. Didn't try creating a new account because for my setup that is just an unworkable solution. Tried the Home>Library>Group Containers>UBF8T346G9 folder fix that I read elsewhere on this forum but that only worked for saving files, not opening and it stopped working when I restarted the computer.

Still have Office 2011 on the computer through Office 365 and it is working fine. Really need to get a working solution. We need you to create a new user account as a temporary test solution. There's two possible problems here: • Either you are not correctly authenticated (or you haven't correctly activated) your user account in Office 365. Or • The user ID you are using on the Mac does not in fact have access to the files in question. If you create a new user ID and it works, the problem is the second one. I really doubt that that will be the case (otherwise it wouldn't work in 2011).

If it doesn't work in a new user ID, ring Microsoft Support and they will talk you through the fix. Hope this helps John McGhie, Microsoft MVP (Mac Word), Consultant Technical Writer.